HOW IS FIBRE DIFFERENT FROM DSL

DSL is dependent on Telkom copper wire infrastructure, which is often unreliable and can be slow if you have a bad line or are far away from your local exchange, whereas Fibre transmits data with pulses of light over a fibre optical cable. These cables are far more reliable than copper wires and can offer far greater connectivity speeds.

CAN I USE MY CURRENT ADSL ROUTER

Probably not, as Fibre works very differently to DSL. But you may, in some cases, be able to use your existing WiFi enabled router to spread your Fibre connection via WiFi. This will depend on which router you have and how the provider installs your Fibre line. But don't worry - we will provide a free fibre router...

TROUBLESHOOTING FIBRE ISSUES

Confirm that the electricity is turned on, and all your internet and WiFi equipment, including the Optical Network Terminal (ONT), are correctly plugged in and turned on. If the problem persists please contact Maxitec.