UNCAPPED WIRELESS
ADDITIONAL
ALL PACKAGES INCLUDE:
Wireless Internet Access | Top Up @ R30/Gb | Unlimited Top-Up carry forward | Email Address Included | Mailbox Aliases | Free webmail Filter | Free Auto-Reply | Free Junk Mail Filter | Free Anti-Virus Filter| Free Support | Installation & Equipment costs on request
FREQUENTLY ASKED QUESTIONS
THERE ARE A LOT OF CABLES
The Wireless service is not completely wireless - due to the panel needing power and a physical connection to the modem there are still some wires involved.
CAN I MOVE MY WIFI CONNECTION
Yes, we would need to do a site survey at the new premises to make sure we have line of sight.
CAN I UPGRADE MY SPEED
Yes, we can upgrade you to the next tier speed at any time without a issue, however this you only be able to downgrade again at the beginning of the next month.
WIFI NOT COVERING WHOLE HOUSE
Your wireless internet connection and WiFi inside the house are two separate connections, however the easiest solution would be to install an additional Access Point in the house to broaden your WiFi range in the house.
WHY CAN I NOT TORRENT
Unfortunately due to service policies in place, we do not allow the use of peer to peer downloads such as torrents
SELF-SERVICE PACKAGES
We are currently looking into a self service solution to this, however the system is not currently in place to do this. However we can provide a service where we can switch the connection on/off on a weekly basis.
NEED MORE INFORMATION?
WE'RE HERE TO HELP
GET IN TOUCH
Email: support@maxitec.co.za
Telephone: +27 87 550 1629
Cellphone: +27 82 776 4942